Xoom Processor (xp.exe) is a command line tool for retrieving, transforming, storing and applying configuration information using Xoom and its capabilities. Xoom Processor enables users to execute a pipeline of operations. At each stage of the pipeline, a distinct operation can be performed, and the result of the operation stored, applied and/or fed into further operations in the pipeline.
Xoom was able to mock a Service Optimization environment for the purposes of Xoom customisation and support since version 3.0. In version 3.1, this ability has been expanded, allowing a higher degree of control over what information is captured and how that information is used during environment reconstruction. Here we provide the information on how to create a corpus containing the captured communication. Continue reading Creating a Service Optimization corpus for Xoom (technical)→
The process of installing Xoom is simple. It constitutes of running an installer supplied by Zany Ants and answering a handful of questions in order to allow Xoom to connect to the local installation of Service Optimization. The installer does the rest by checking the prerequisites, installing Xoom and, if necessary, registering custom components that are needed on Service Optimization side for Xoom to fully function.
In this tutorial, we describe the steps to set up a scheduled task that at regular intervals acquires a configuration snapshot using Xoom and stores the resulting Xoom file into a Subversion repository. This results in the ability to see what changes, intended or not, were made to the configuration of the system at what time, and allows the user to effectively revert back to the configuration at any point in the past. Continue reading Configuration versioning using Xoom (technical)→
This is the demo video we used for some time now in order to introduce Xoom’s capabilities on a semi-technical level. The video was made in March 2010 and is somewhat dated now as the tools’ UIs have evolved, but the basic behaviour is still the same. The video doesn’t have a narrator and explains everything in captions, which makes it handy for demo sessions with spoken explanation and discussions.
The video covers the following:
Export using Settings Migration Tool.
Reporting using Xoom Explorer.
Import using Settings Migration Tool.
We recommend watching the video in full-screen mode in order to make the text on screen (not just the captions) readable.
Certain terminology is used consistently throughout the Xoom documentation and tools to refer to concepts that have a well-defined meaning in the context of Xoom. Here, we define the most important of those terms in a logical order (not alphabetically). Continue reading Xoom Glossary→
In order to connect to Service Optimization, Xoom is provided with a username and password during its installation. We recommend that a dedicated user is created for Xoom which doesn’t have any other rights, including the right of remote access to the server on which Xoom is installed, and with a password that doesn’t expire. When that is not possible and there is a policy that all passwords need to expire after a certain amount of time, we provide a way to set this password for Xoom through the command line tool called XoomToolkit. Continue reading Changing ClickSofware username and password used by Xoom (technical)→