This presentation (PDF) contains a handy overview of most common Xoom for Service Optimization use cases, and a somewhat more detailed description of each use case later on. It serves as a very concise reminder of what is possible for both potential and existing Xoom customers.
Configuration Management in Enterprise Software
Contemporary enterprise software, including ClickSoftware Service Optimization, needs to be highly adaptable to fit in with the variety of IT applications in use today and to be able to model the diversity of business problems and workflows used to address them. In order to achieve this adaptability, these applications’ configurations contain thousands of parameters of different kinds. Continue reading Xoom for Service Optimization brochure
The new web site is now live. The main Xoom reference remains the existing Xoom wiki, although most of its content will gradually be updated and moved here. We hope you find the new web site useful and informative, and we welcome any feedback you may have.
Happy New Year 2012!
This is a hotfix release addressing installer issues found with some customers of Xoom 2.1. The hotfix improves the reliability of the installer, in particular when testing the installation preconditions and Service Optimization connectivity with some versions of Service Optimization.
A new version of Xoom, 2.1, has just been released. The version builds functionality on top of version 2.0 which marked the transition to the major new version of .NET, 4.0. We summarise the new features and bug fixes below. Continue reading Xoom 2.1 has been released